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Vic's Meat Direct

You can contact our friendly customer service team at:. Email: online@vicsmeat.com.au. Please attach any photos of items/evidence around any issues with your order to process your ticket/inquiry as soon as possible. Procedure regarding issues with yo

You can contact our friendly customer service team at:Email:&#xA0;<a href="mailto:online@vicsmeat.com.au">online@vicsmeat.com.au</a>Please attach any photos of items/evidence around any issues with your order to process your ticket/inquiry as soon as possible Procedure regarding issues with your order: a. Please include your order number in the headline. (Example: VPM-123456-1)b. Please attach any photos of the product that has been damaged/inedible/off. Technical Issues With Placing An Order:a. Please provide as many details below for the fastest resolution times:- Items in the cart you are having trouble checking out with + quantity.- Your full address details.- Your device information (Mobile Phone or Desktop).- Browser Information (Safari, Google Chrome, Mozilla Firefox, Microsoft Edge, etc).- Any full screenshots of error messages (if applicable) on the device you are accessing from.- Confirmation of whether you are using a VPN (Yes / No)Please also check this link: <a href="https://vics-meat-direct.gorgias.help/en-US" id="isPasted">https://vics-meat-direct.gorgias.help/en-US</a> to troubleshoot the most common causes from the user end.&#xA0; General Questions:a. Please provide your question with as much detail as possible.b. Please include if the enquiry is around a wholesale or a general customer order. Operating Hours for Phone Support:&#xA0;(<a id="isPasted">+61 2 9317 6900)</a>Monday: 9AM - 4:30PMTuesday: 9AM - 4:30PMWednesday: 9AM - 4:30PMThursday: 9AM - 4:30PMFriday: 9AM - 4:30PMSaturday: 8AM - 12:00PMSunday: CLOSEDIf you have trouble getting through, we advise you to leave an email and we will respond within the next 24 hours.&#xA0;(Please note: processing times may differ between high-volume / sales periods).

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