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When will my order be delivered?Updated a month ago

Your Vic's order will be delivered between 7 AM and 6 PM on your chosen delivery date.

Please note that we cannot guarantee a specific delivery time, as routes vary daily based on the driver's schedule.

The evening before your delivery, you’ll receive an SMS with a tracking link. This link will help narrow your delivery window to 4 hours for better accuracy. Once the driver is 5 deliveries away, the system will begin a live countdown to your delivery.

Make sure your mobile number is entered correctly at checkout to receive the SMS. We are not responsible for any errors during the checkout process.

Example of correct format: +61412345678

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