Vic's- The Chef's Butcher has partnered with Eftsure which is a company that verifies our suppliers' details. Eftsure is the new security standard for business payments at VPQM. This platform helps us securely pay our vendors using the right bank det

Vic&apos;s- The Chef&apos;s Butcher has partnered with Eftsure which is a company that verifies our suppliers&apos; details.Eftsure is the new security standard for business payments at VPQM. This platform helps us securely pay our vendors using the right bank details.&#xA0;By using Eftsure&apos;s third-party supplier verification, we can&#xA0;make sure the outgoing payments can&apos;t be intercepted by cybercriminals or fraudsters.For more information, please visit: <a href="https://www.eftsure.com/en-au/supplier-information/" title="https://www.eftsure.com/en-au/supplier-information/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.eftsure.com/en-au/supplier-information/&amp;source=gmail&amp;ust=1763699421728000&amp;usg=AOvVaw3i7J171Tqh_41_-EpA06OJ" id="isPasted">https://www.eftsure.com/en-au/supplier-information/</a>

Eftsure

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Vic's - The Chef's Butcher

Vic's- The Chef's Butcher has partnered with Eftsure which is a company that verifies our suppliers' details.

Working With Us

Why did I receive a text asking me to confirm my delivery address?

When will my order be delivered?

Do you offer same day delivery?

Do you offer Click & Collect?

How much does delivery cost?

There are no delivery slots available for the day I want?

How does my meat stay fresh during transit?

How can I track my order?

Shipping & Delivery

How can I contact Customer Service?

Can I change my delivery date or address?

Can I add or remove items from my order?

Can I cancel my order?

How far in advance can I order?

An item was missing from my order

I'm having trouble placing an order

How can I place a corporate order online?

How do I purchase a gift card?

What happens if I gave the wrong delivery address?

What are short shelf life items?

Online Orders

Are your meats prepared according to Halal practices?

Why does part of my meat look different in colour?

Why does my meat look different to the photo online?

Do your sausages contain gluten or other allergens?

Do you use preservatives in other items?

Can I freeze my meat?

What’s the difference between Use By and Best Before dates?

Why does your mince only have a 5-day shelf life?

What’s the difference between grass fed and grain fed beef?

How do you source your meat?

What are the benefits of ageing meat and how does it affect flavour and appearance?